Frequently Asked Questions
 

 

How long does it take?
After you have made your gift selection, it usually only takes a few minutes to get your gift ready. When you visit any of our stores, we can prepare your gift while you wait. Larger orders will require more time. Check with your local store. Gifts that require shipping will be processed the following business day. Shipping time depends on the destination of the gift. Please check with your local store.

Does the price include shipping?
Shipping charges and tax are not included in the price of the gifts. Check with your local store for information.

Does the price include the personalization and the box?
Yes! The Connoisseur wine gifts include your personal message on each bottle label and a gift card, packed in our signature wooden boxes. The 12-bottle cases come packed in a cardboard case, at no extra cost, or a distinctive wooden wine rack for an additional charge.

Can I ship out of state or out of the country?
Federal law prohibits sending alcohol to certain states. Some restrictions apply within some state as well. However, we can ship non-alcoholic beverages throughout the United States. The Connoisseur does not offer shipping to other countries. See shipping information for details.

Where does the wine come from?
Our wine comes from the Napa, Sonoma and Central Coast regions of California.

Can I make up my own gift selection?
Yes, you can choose whatever wine you desire and you can choose the accessories that you want to be in the gift. Let our gift consultants help you with your selection.

Can I design my own label?
Yes. Some restrictions apply. Call your nearest store for more information.

How many lines do I get on the labels for my message?
Usually, there are six lines of message on each label. However, this differs with some labels, so check with your nearest store.